Customer Service

Highbrowshades.com is dedicated to providing a highest level of customer satisfaction to all our customers. Please email us with any customer service related concerns, at sales@highbrowshades.com.

Return Policy:

All items are well-packed to avoid damage during shipment, however should damage or loss occur during shipment, item can be returned within 30 days of purchase.

The item can be returned to us via Registered Air Mail or Federal Express (please do not use other express couriers) and should be sent to the following address:

HighBrowShades.com
141 E. 26th St. Suite 3-1
New York, NY 10010

Please include the original packing slip you received with your order to ensure processing of your return.

Duty Free & Tax Free:

Because our distribution center is based in Rome, Italy, all purchases are shipped exclusively by Federal Express and are Duty-Free. Customers do not have to pay any custom/duty/sales tax at the arrival - we pay it for you. You pay only the sunglasses price + shipping.